Safeguarding Policy

Holistic Health York and Ruth Tarr will be shortened to HHY. I, my, me, your, you, the client refers to the client, and or client’s parent/guardian, if the client is aged 16 years or under, as well as any potential client who shares data or information with Holistic Health York (HHY).

The aim of this policy is to protect children, young people and vulnerable adults, who receive therapeutic services from Holistic Health York (HHY), from harm and abuse.

This policy should be read alongside the HHY Privacy Policy, and the Privacy Policy – Child or Young Person.

What is Safeguarding?

In the UK, safeguarding means protecting peoples’ health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. HHY understands it to mean protecting people, including children, young people and vulnerable adults, from harm that arises from coming into contact with HHY.

Policy Statement

HHY believes that every HHY client, regardless of age, gender identity or reassignment, disability, sexual orientation, religion, or ethnic origin has the equal right to protection from all forms of harm, abuse, neglect or exploitation (Equality Act 2010).  HHY has a responsibility to promote the welfare of all HHY clients, to keep them safe and to practise in a way that protects them and their interests.

HHY has a responsibility to promote the welfare of all children and young people, to keep them safe and to practice in a way that protects them from abuse and harm (Section 11 of the Children Act 2004).  HHY recognises the increased vulnerability of disabled children to abuse and neglect and the barriers they may face.  HHY also recognises that some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues. (Children and Families Act 2014).  HHY values working in partnership with children, young people, their parents/guardians, and other agencies.  HHY believes this partnership is essential in promoting young people’s welfare.

Client Safety:

HHY seeks to keep every HHY client safe by:

  • HHY holding an enhanced Disclosure and Barring Service check, which allows HHY to work with children or vulnerable adults in a therapeutic context.
  • Valuing, listening and respecting each and every client.
  • Naming Ruth Tarr the designated safeguarding lead for HHY.
  • Adopting child and adult protection and safeguarding best practice through HHY’s policies and procedures.
  • Recording, storing and using information professionally and securely, in line with data protection legislation and guidance (Privacy Policy; Privacy Policy – Child or Young Person).
  • Making sure that clients and their families know where to go for help if they have a concern.
  • Sharing information about safeguarding and good practice with clients and their families, where necessary.
  • Using HHY’s safeguarding and child protection procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, vulnerable adults, parents, families and guardians appropriately.

Online Safety

HHY conducts online therapy sessions via Zoom.  These online sessions are secured through several features available through Zoom, including:

  • HHY emailing the client a Zoom meeting link, with meeting ID and passcode.
  • Clients placed in a Waiting Room when they log into the Zoom meeting, until HHY gives the client entry to the session.
  • The client’s camera and microphone will be disabled, the client will need to enable them for the session and the client has the option to disable them at any time.
  • The client has the option to leave the online session at any time.
  • Clients are advised to conduct sessions in a suitable location of their choosing, such as somewhere private where the client cannot be overheard.
  • For client’s aged 16 years or under, best practice asks:
    • For the client to be in a common space, rather than a personal space such as a bedroom (however a parent/carer may give the client permission to be in a bedroom for privacy during a session).
    • The client’s parents or guardians to be within earshot of the session so that the client is not completely alone with HHY.

Designated safeguarding lead

Name: Ruth Tarr             Phone: 07783131678                   Email:

Immediate risk

Child, young person or adult call              999

Children and young people at risk

NSPCC Helpline               Free phone        0808 800 5000                  

Monday to Friday 10am to 4pm

Saturday and Sunday 10am to 2pm

Outside of these hours email

Childline                          Free phone        0800 1111

Last Updated: March 2022