Agreement

For Client’s Aged 17 or Over

Or a client’s representative (where a client’s aged 16 or under)

Complete this form online, no later than 48 hours before your first session.

Ruth = Ruth Tarr, an integrative psychotherapist and energy healer, at Holistic Health York.

You, your, I = you, the client (or the client’s representative, and the client aged 16 years old or under).

We = you, the client (or the client’s representative, and the client aged 16 years old or under) and Ruth, working together.

Session(s) = any integrative psychotherapy, energy healing and information offered by Ruth (including but not limited to paid, free, online, phone, in person, 1-2-1, group, single session, package or programme).

When working with Ruth:

Legal stuff

  1. Sessions and any related claims are governed by the law of England and Wales.
  2. You are responsible for how you use and understand these sessions. Ruth doesn’t accept liability or responsibility for any loss occurring directly or indirectly from these sessions.
  3. Your spoken or implied problems may not go away when you work with Ruth.
  4. You need Ruth’s written consent before using Ruth’s intellectual property.
  5. There is no Child Court Order stopping you from legally granting permission for the client (aged 16 years old or under) to work with Ruth.

Your Physical and Mental Health

  1. Ruth is not a medical doctor, psychiatrist or psychologist.
  2. You are responsible for:
    a. Your health and you should get professional help if it changes.
    b. Ringing the Emergency services (999) in an emergency.
    c. Updating Ruth about past and present health issues, and disabilities that may need adjustments to safely work together.
    d. Getting permission from your medical or mental health practitioner to work with Ruth. If you don’t do this, you’re working with Ruth at your own risk.
    e. Not attending sessions if you’re ill.

Your Personal Information

  1. You must give Ruth your up to date, true personal and health information.
  2. Your information is kept confidential and safe. If Ruth thinks you or someone you mention could be at risk or in danger, or you’ve mentioned illegal or unethical activities, Ruth can share this information, without your permission (please read the Privacy Policy for more details).
  3. Ruth may share certain subject matter (anonymously and hypothetically) for professional supervisory, training or consultation purposes.
  4. When you book and pay for sessions with Ruth you do so via third party websites. When you have sessions with Ruth, you may be sent information that Ruth thinks may help you (such as newsletters, videos, blogs and offers).  Please read the Privacy Policy to see how your information is processed by Ruth or the third parties used, how to unsubscribe, and what unsubscribing could affect how Ruth works with you.

Payment

  1. You pay for sessions before working with Ruth, unless otherwise agreed (invoices must be paid by the due date). Session(s) are non-refundable.
  2. If you don’t pay on time session(s) will be suspended. If you pay by:
    a. Total or part payments or instalments, the total amount due must be paid.
    b. Invoice, a late interest charge of 2% of the outstanding balance per week, or the maximum rate permitted by the law, whichever is lower, will be applied to the outstanding amount.

Working Together

  1. Session(s):
    a. Dates and times are pre-arranged; if you’re late the session will end at the specified time.
    b. Should be held in a quiet, private place, unless a public space is mutually agreed upon.
    c. Online sessions for a client aged 16 years old or under – should be in a common but private space, or you can give your permission for the sessions to be conducted in a private space like a bedroom. You are advised to be close by if needed during the sessions.
    d. We will communicate openly and honestly, and without distraction. You will be asked questions and may be asked to complete tasks between sessions.
  2. You will contact Ruth (or Ruth will contact you) in advance, via the booking system, email or text, to reschedule or cancel session(s). If you reschedule or cancel less than 48 hours before or fail to attend a session, the session is non-refundable and you will be charged the total amount. Please read the Cancellation and Rescheduling Policy for more details.
  3. Unused sessions within the agreed period are valid for a further six months, you’re responsible for booking them within those 6 months.
  4. If we agree, extra sessions, using this signed Agreement, can be paid for.
  5. Ideally, we will end working together in your final paid for session, by honestly talking about your journey, achievements and future goals. If we end before then:
    a. We will honestly discuss the situation, including any issues, and wish each other well.
    b. You will be refunded any unused full sessions, if applicable.
  6. If asked, you will give Ruth an honest testimonial or feedback.

Go back

Thank you

for completing the Agreement

By typing your Full Name in the box below, Holistic Health York accepts this as your electronic signature.

By typing “I agree” in the box below you are saying “I have read, understood and agree to this agreement, the Privacy Policy and the Cancellation and Rescheduling Policy“.

Return to the Forms, Policies and Procedures page.